Error 5B00 or 5B01 on iP4500 mean ink absorber full (cycle of blinking in orange and green 7 times). Solution for this problem is reset printer. Before reset printer. Turn off printer, and make printer on Service Mode condition.
Service mode operation procedures
Service mode operation procedures
- With the printer power turned off, while pressing the Resume/Cancel button, press and hold the
Power button. (DO NOT release the buttons). The Power LED lights in green to indicate that a
function is selectable. - While holding the Power button, release the Resume/Cancel button. (DO NOT release the Power
button.) - While holding the Power button, press the Resume/Cancel button 2 times, and then release both
the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the
Alarm and Power LEDs light alternately, Alarm in orange and Power in green, starting with Alarm
LED.) - When the Power LED lights in green, press the Resume/Cancel button the specified number of time(s) according to the function listed in the table below. (Each time the Resume/Cancel button is
pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green, starting
with Alarm LED.)
Time(s) | LED indication | Function | Remarks |
0 times | Green (Power) | Power off | When the print head is not installed, the carriage returns and locks in the home position capped. |
1 time | Orange (Alarm) | Service test print | |
2 times | Green (Power) | EEPROM information print | |
3 times | Orange (Alarm) | EEPROM initialization | |
4 times | Green (Power) | Ink absorber counter resetting | Set a sheet of A4 or Letter sized plain paper in the rear tray or cassette, and reset the ink absorber counter. After the ink absorber counter is reset, the counter value is printed automatically. See "Ink absorber counter resetting" below. |
5 times | Orange (Alarm) | Destination settings | Press the Resume/Cancel button the specified number of time(s) according to the destination. |
6 times | Green (Power) | Print head deep cleaning | Cleaning of both Black and Color |
7 times | Orange (Alarm) | CD / DVD check pattern print | Not used in servicing. |
8 times | Green (Power) | CD / DVD print position correction (horizontal: X direction) | Not used in servicing. |
9 times | Orange (Alarm) | CD / DVD print position correction (vertical: Y direction) | Not used in servicing. |
10 times | Green (Power) | LF / Eject correction | |
11 times | Orange (Alarm) | Left margin correction | |
12 times | Green (Power) | Return to the menu selection | |
13 times | Orange (Alarm) | Register the ink amount in the ink absorber | |
14 to 16 times | Green (Power) / Orange (Alarm) | Return to the menu selection |
Note: If the Resume/Cancel button is pressed 16or more times, the Alarm LED (orange) lights steadily without any changes.
Destination settings
In the destination settings mode, press the Resume/Cancel button the specified number of time(s) according to the destination listed in the table below, and press the Power button.
Time(s) | LED indication | Destination | CD / DVD print |
0 times | Green (Power) | No change of the destination | |
1 time | Orange (Alarm) | Japan | Supported |
2 times | Green (Power) | Korea | Not supported |
3 times | Orange (Alarm) | US | Not supported |
4 times | Green (Power) | Europe | Supported |
5 times | Orange (Alarm) | Australia | Supported |
6 times | Green (Power) | Asia | Supported |
7 times | Orange (Alarm) | China | Supported |
8 times | Green (Power) | Taiwan | Supported |
9 times | Orange (Alarm) | LAM | Supported |
10 times | Green (Power) | Brazil | Not released |
11 times | Orange (Alarm) | Canada | Supported |
12 times or more | Green (Power) | Return to the menu selection | Supported |
Note: After setting the destination, confirm the model name and destination in service test print or EEPROM information print.
Ink absorber counter resettingReset the ink absorber counter (to 0%) when the ink absorber is replaced, orwhen necessary after the logic board is replaced.
- In the service mode, press the Resume/Cancel button 4 times, then press the Power button. The ink absorber counter value of the EEPROM is reset to 0%.
- The flag for resetting of the ink absorber counter is set to ON, and the ink absorber counter value is automatically printed from the selected paper source. ("D=000.0" isprinted at the top left of the paper.)
- Turn off printer, finish
